Return & Exchange Policy

We value our customers and aim to provide high-quality products. If you are not fully satisfied with your purchase, please review our return and exchange policy below.

Eligibility for Return & Exchange

Returns and exchanges are accepted within 3 days from the date of delivery.
Any request made after the 3-day period will not be eligible for return or exchange.

How to Request a Return or Exchange

All return or exchange requests must be sent via email to loom0lace@gmail.com
The email should include your order number, reason for return or exchange, and clear photos of the product if requested.
Requests sent through social media, phone calls, or other platforms will not be accepted.

Return Shipping

Once your request is approved, we will provide you with the company’s shipping address.
The buyer is responsible for sending the product back to the company’s shipping address.
Shipping costs for returns or exchanges are the responsibility of the buyer unless the item received is defective or incorrect.

Condition of Returned Items

Returned or exchanged items must be unused, unworn, unwashed, and in their original condition and packaging.
Products showing signs of use, damage, or alteration will not be accepted.

Approval & Processing

After we receive and inspect the returned item, we will process the return or exchange accordingly.
We reserve the right to refuse any return or exchange that does not meet the conditions stated in this policy.

For any questions or assistance regarding returns or exchanges, please contact us at

loom0lace@gmail.com. We are happy to help.